If we do not receive your minimum monthly payment by your monthly due date, we will contact you to provide a reminder. In accordance with your promissory note you have a 10 day grace period, in addition to 5 days as a courtesy, before any fees are assessed. If any monthly payment is made outside of the grace period, you may be charged a late fee of 5% of the unpaid amount or $15, whichever is greater.
Please keep in mind that First Federal Bank of Kansas City reports the status of your account every due date. Upon an Event of Default, we may exercise all the remedies available to us under applicable law or the Promissory note.
If you think you are going to be late on any payment, please contact us immediately by calling our servicing line directly at (833) 450-1425 or by emailing us at email@example.com.
Our customer care team is here for you.